How to Improve Home Wi-Fi
If websites load slowly or video calls freeze, the cause may be Wi-Fi rather than the internet plan itself. A few checks can help you identify the problem before paying for a faster service.Compare wired and wireless speed tests
If possible, run a speed test on a computer connected to the router with Ethernet, then compare it with a test over Wi-Fi in the same room. A large difference suggests the wireless network or device may be limiting performance. Run more than one test and avoid heavy downloads during testing.
Move the router
Place the router in an open, central location and off the floor. Thick walls, metal objects, appliances, and long distances can weaken Wi-Fi. Avoid hiding the router in a cabinet or behind a television.
Check devices and software
Restart the router if it is behaving unusually, install firmware updates, and check whether one device is using most of the bandwidth. Older devices may not support the same Wi-Fi capabilities as newer equipment.
Consider the right equipment
A mesh system or access point may help cover a large home, but placement matters. Ethernet is often best for stationary devices that need stable performance. Confirm that any new router is compatible with your provider's equipment and service.
When should you upgrade the plan?
If a wired test consistently reaches the plan's expected performance but the household still runs out of capacity during busy periods, a faster plan may help. If wired speeds are low across multiple devices, contact the provider or check for an outage before upgrading.
Learn how much speed you need and compare local internet providers.
Provider prices, terms, speeds, and availability can change. Confirm current details directly with the provider before ordering.